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FAQ
Frequently asked questions
General
Please ensure the pot is not resting on bare earth, instead place it on bricks, paving slabs or concrete.
To prevent any damage being caused to the pot in the winter, the water butt must be drained completely and if fitted the rain water diverter needs to be disconnected before the first freezing conditions occur. Although the water butts are sealed before dispatch, some seepage may occur due to the natural porosity of the terracotta. The butt will need resealing from time to time using a water sealant suitable for sealing brickwork.
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